Written reply to Parliamentary Question on the proposed guidelines for insurers to adopt fair and responsible practices towards persons with disabilities

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Date: For Parliament Sitting on 7 November 2023

Name and Constituency of Member of Parliament

Ms He Ting Ru, MP, Sengkang GRC

Question:

To ask the Prime Minister (a) what are the proposed guidelines for insurers to adopt fair and responsible practices towards persons with disabilities (PWDs) and those with mental health conditions; (b) whether the proposed guidelines will prohibit the denial of health insurance to individuals on the basis of their disabilities or mental health conditions; and (c) when will Singapore withdraw the reservation placed on Article 25(e) of the UN Convention on the Rights of PWDs which prohibits discrimination against PWDs in the provision of health insurance.

Answer by Mr Lawrence Wong, Deputy Prime Minister and Minister for Finance, and Chairman of MAS:

1.  Singapore supports the principle of non-discriminatory treatment towards persons with disabilities. Accordingly, it is the Government’s intention to withdraw the reservation placed on Article 25(e) of the UN Convention on the Rights of Persons with Disabilities. 

2.  In December 2022, MAS issued a consultation paper on guidelines for financial institutions on fair practices towards customers, including those with disabilities and mental health conditions. Under the proposed guidelines, MAS made it clear that insurers should not indiscriminately reject an application solely based on declared personal information such as a disability or medical condition, including a mental health condition. Instead, insurers are expected to carry out an objective assessment of every application based on reliable information or data relevant to the risks being insured. 

3.  However, insurers are not prohibited from declining applications, setting higher premiums or applying appropriate conditions in view of the risks presented by an applicant. For health insurance,  insurers assess risks based on a customer’s medical history, health condition, and health risks arising from any known conditions. Having a robust assessment framework is fundamental to the long-term sustainability of an insurer’s business. 

4.  MAS is carefully considering the feedback received on the proposed guidelines.  We intend to finalise and issue the guidelines by the middle of next year, and thereafter will work towards withdrawing the reservation placed on Article 25(e) of the UN Convention on the Rights of Persons with Disabilities.

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