Unified Payments Interface (UPI) from India: Tracking Global Acceptance

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India digital payment systems like the Unified Payments Interface (UPI) is steadily becoming globally attractive amid measures to enable seamless cross-border transactions. This is lowering cost of fund transfers and remittance payments. Overseas markets accepting UPI payments include Singapore, Malaysia, UAE, France, BENELUX countries, Nepal, UK, to name a few.


India is making significant strides in expanding the network of its digital payment systems like RuPay, UPI (Unified Payments Interface), etc. globally, with Europe being among the latest regions to accept India’s payment systems.

Countries that have embraced different forms of Indian payment systems include France, UAE, Saudi Arabia, Bahrain, Singapore, Maldives, Bhutan, and Oman. This implies that Indians will now be able to make payments through UPI, etc. in these countries.

Speaking on the sidelines of the G20 digital economy working group meeting in Lucknow, Union Minister Ashwini Vaishnaw said [February 13, 2023] that India had signed memoranda of understanding (MoUs) with 13 countries that want to adopt the UPI interface for digital payments, and that Singapore has completed its UPI integration.

These global partnerships have come through as the NIPL (NPCI International Payments Limited) is forging partnerships with different countries to build a huge acceptance network for RuPay and UPI, which will allow Indian travelers to make payments via these channels in their destination country of travel. NIPL was incorporated in April 2020 as a wholly owned subsidiary of the National Payments Corporation of India (NPCI), devoted for deployment of RuPay and UPI outside of India.

Also, and in keeping with its ambitions to expand the digital economy, India has announced UPI access for NRIs in 10 foreign countries whose Indian bank accounts are linked to foreign mobile numbers as well as foreign travelers coming to India – at select international airports to begin with.

Tracking global adoption of India’s UPI digital payment system: Partners reaching agreement

Announcement

Entity partnering with UPI network

Countries

July 2021

Royal Monetary Authority of Bhutan

Bhutan

September 2021

Monetary Authority of Singapore, PayNow

Singapore

August 2021

Merchantrade Asia 

Malaysia

September 2021

Liquid Group

Singapore, Malaysia, Thailand, Philippines, Vietnam, Cambodia, Hong Kong, Taiwan, South Korea, Japan

Network International (NI)

UAE

February 2022

Gateway Payment Services, Manam Infotech

Nepal

April-August 2022

LuLu Financial, NEOPAY (Mashreq Bank)

UAE

France

August-September 2022

Terrapay, PayXpert

United Kingdom

October 2022

Worldline

Netherlands, Belgium, Luxemburg, Switzerland

October 2022

Central Bank of Oman

Oman

July 2023

UAE Central Bank’s Instant Payment Platform (IPP)

UAE

July 2023

Network-to-network agreement for UPI [announced during President Ranil Wickremesinghe’s two-day visit to India]

Sri Lanka

Inbound foreign travelers from G20 countries can use UPI payments facility

On February 8, 2023, the Reserve Bank of India proposed to permit India-bound foreign travelers to use UPI for retail payments (peer-to-merchant or P2M transactions).

Initially, this UPI facility will be permitted to travelers from G20 countries arriving at select international airports. The Group of Twenty (G20) comprises 19 countries – Argentina, Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Italy, Japan, Republic of Korea, Mexico, Russia, Saudi Arabia, South Africa, Turkey, United Kingdom, and United States and the European Union.

The central bank also clarified: “Going forward, this facility will be enabled across all other entry points in the country. Necessary operational instructions will be issued shortly.” See the RBI notification, Statement on Developmental and Regulatory Policies, dated February 8, 2023 here.

India, Russia discuss use of RuPay and Mir cards and UPI-FPS interaction

High-level discussions are ongoing between India and Russia to establish mechanisms to ease cross-border payments. This includes mutual acceptance of RuPay (India) and Mir cards (Russia) to make payments in Indian rupees and the ruble in their respective markets. 

Also being explored is the interaction of India’s UPI system and the Faster Payments System (FPS) of the Bank of Russia.

Russian officials have also discussed India’s adoption of the Russian financial messaging system, Services Bureau of Financial Messaging System of the Bank of Russia, to make cross-border payments.

India, Thailand discussing linkage between UPI and Prompt Pay Service

During the 13th Meeting of the India Thailand Joint Trade Committee (JTC), ongoing efforts were reviewed regarding the progress made on linking India’s UPI and Thailand’s Prompt Pay Service.

Thailand is an important trade partner in Southeast Asia, accounting for 16 percent of India’s total trade with the region.  

Thailand is also a prominent destination among Indian outbound travelers. Last year, Thailand received over 11 million foreign visitors, with almost a million of them being Indians, making India the second largest source of tourists to Thailand after Malaysia in 2022.

Acceptance of India’s UPI in overseas markets

Singapore

Starting February 21, people living in Singapore and India can instantly transfer money to each other via UPI and PayNow, each other’s equivalent. According to reporting from the Hindustan Times, “the cross-border real-time payment systems linkage was launched at 11am on Monday [February 20] led by Reserve Bank of India (RBI) governor Shaktikanta Das, and Ravi Menon, managing director of the Monetary Authority of Singapore [MAS]. Prime Minister Narendra Modi and Singapore Prime Minister Lee Hsien Loong virtually attended the launch event.”

Residents in India can now transact with people in Singapore via payment apps linked to a mobile phone number that use the UPI interface, like Google Pay.

Nepal

Nepal became the first foreign country to deploy UPI as a payment platform. NIPL partnered Gateway Payments Service (GPS), an authorised payment system operator in Nepal, and Bengaluru-based Manam Infotech. UPI will be deployed in Nepal as a digital public benefit to bolster interoperable real-time person-to-person (P2P) and to-merchant (P2M) payment transactions.

Bahrain

Bahrain has expressed interest in having in place a payment integration system like the Indian UPI and Singaporean PayNow linkage. Initial discussions have taken place; fintech is a clear priority for the small Gulf kingdom.

Bhutan

Bhutan has become the first country to adopt India’s UPI standards for its quick response (QR) code. It is also the second country after Singapore to have BHIM-UPI acceptance at merchant locations. On July 13, 2021, UPI was made available to the Royal Monetary Authority of Bhutan. BHIM (Bharat Interface for Money) is India’s digital payment application that works through UPI, a system that powers multiple bank accounts into a single mobile application.

Europe

NIPL has entered into a partnership with European payment services facilitator Worldline, with the intention of expanding acceptance of Indian payment channels across Europe. Under the partnership, Worldline’s QR code-based mechanism will allow merchants’ Point-of-Sale (PoS) systems in Europe to accept UPI payments from Indians using their mobile phones.

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At a later stage, the Indian customers will also be able to use their RuPay debit or credit cards to make payments in Europe.

Apart from enabling Indians to travel hassle-free and enjoy seamless payments infrastructure, this step will also augment the customer-related benefits available to European merchants due to an increase in footfall and spending from Indian tourists.

In it’s press release, NIPL stated that it will target markets such as BENELUX – Belgium, the Netherlands and Luxembourg – and Switzerland. It will expand further with the roll-out of Worldline QR in more European countries.

UK

To further strengthen its cross-border payment solutions, TerraPay, a leading global payments infrastructure group announced its partnership with NIPL on September 22, 2022. This partnership intends to enable Indian customers and merchants in India with an active UPI ID to make and accept cross-border payments seamlessly by leveraging TerraPay’s agile infrastructure and the UPI network.

Oman

The Memorandum of Understanding (MoU) signed between Central Bank of Oman (CBO) and NIPL in October 2022 will enable Indian RuPay cards and the UPI platform in Oman to facilitate seamless digital remittances, which will benefit Indian workers and professionals.

According to the Indian Embassy in Oman, there are about 624,000 Indians in Oman, of which about 483,901 are workers and professionals as of May 2021.

France

On July 13, 2023, Indian Prime Minister Narendra Modi announced that India and France have agreed to implement India’s UPI payment mechanism in France, starting from the Eiffel Tower. This move will allow Indian tourists in France to make payments in Indian rupees, marking a significant development in bilateral trade and tourism between the two countries.

Notably, in 2022, the NPCI and France’s secure online payment system, Lyra, signed a MoU, further enhancing the groundwork for smooth and secure digital transactions between India and France.

UAE

On July 15, 2023, India and the UAE signed an agreement to interlink the payment and messaging systems of both countries. The MoU, signed by the respective Federal Bank governors of both countries, will enable the integration of India’s UPI with the UAE’s Instant Payment Platform (IPP), facilitating more efficient cross-border transactions. The UPI is India’s real-time payment system, while the IPP is the UAE’s equivalent system. 

Earlier in 2022, NIPL partnered with LuLu Financial Holding, Mashreq Bank, and Network International in the UAE to enable UPI payments. On April 21, 2022, UPI was launched in the country through Mashreq’s NeoPay.

Singapore

In July 2022, the Reserve Bank of India (RBI) signed an agreement with the Monetary Authority of Singapore to implement interoperability between UPI and PayNow. The UPI-PayNow linkage will enable users of each of the two fast payment systems to make instant, low-cost fund transfers on a reciprocal basis without a need to get onboarded onto the other payment system.

PayNow is the fast payment system of Singapore, which enables peer-to-peer funds transfer service, available to retail customers through participating banks and Non-Bank Financial Institutions (NFIs) in the country. It enables users to send and receive instant funds from one bank or e-wallet account to another in Singapore by using just their mobile number, Singapore NRIC/FIN, or VPA.

Malaysia

In 2021, Malaysia’s Merchantrade Asia, collaborated with NIPL, to allow sending remittances through UPI to India.

NRE or NRO accountholders with international mobile numbers allowed to register and transact on UPI platforms

As per a January 10, 2023 circular from the NPCI, UPI platforms will be able to onboard non-resident accountholders (NRE/NRO accounts) from 10 countries with international mobile numbers if they satisfy certain conditions. NRIs use NRE accounts to transfer foreign earnings to India, while NRO accounts helps them manage their income earned in India.

Their banks must ensure the NRE/NRO accounts meet Foreign Exchange Management Act (FEMA) regulations and guidelines released from time to time by the Reserve Bank of India (RBI) besides guarding against money laundering or terror financing.

This means that NRIs seeking to transact via UPI platforms in these stipulated countries would not require an Indian mobile number. It will help international students, family living abroad, and local businesses.

Partner banks have till April 30, 2023 to comply with the NPCI directions.

List of 10 countries where NPCI will enable international mobile number-linked UPI transactions

Country

Country code

Singapore

+65

Australia

+61

Canada

+1

Hong Kong

+852

Oman

+968

Qatar

+974

USA

+1

Saudi Arabia

+966

UAE

+971

United Kingdom

+44

Significant growth of UPI transactions in India: Key statistics and trends

Since its launch in 2016, the popularity of UPI in India has been steadily growing. According to a recent report titled ‘India Digital Payments Report’ by Worldline, India witnessed 20.57 billion online transactions amounting to INR 36.08 trillion in the second quarter of the financial year 2022. These online transactions encompassed debit and credit cards, prepaid payment instruments like mobile wallets and prepaid cards, as well as UPI, which includes person-to-merchant (P2M) and person-to-person (P2P) transactions.

RBI data indicates that UPI transactions reached a total of INR 139.2 trillion in FY 2022-23, accounting for around 73 percent of all non-cash transactions in India during 2022. According to a report by PwC, it is projected that daily UPI transactions will reach 1 billion by FY 2026-27, representing approximately 90 percent of all non-cash transactions.

In April 2023, UPI transactions reached INR 8.9 billion, with a total transaction value of INR 14.07 trillion. This indicates a 59 percent increase in UPI transactions compared to April 2022 and a 49 percent growth in transaction value from the previous year.

Furthermore, NPCI data reveals that approximately 74 billion UPI transactions worth INR 125.94 trillion were conducted in the calendar year 2022. This signifies a nearly 90 percent growth in transactions and a 76 percent increase in the average transaction value compared to the previous year. December 2022 witnessed a record-breaking 7.82 billion UPI transactions, amounting to INR 12.82 trillion.


(This article was originally published October 12, 2022. It was last updated July 17, 2023.)

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