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Richard Harpin, co-founder of Homeserve, explains how an earring taught him a business lesson as a young entrepreneur, when he ran a fly-fishing business, for our CEO Secrets series.
He went on to university and then worked as a management consultant, before taking the leap to start his home repairs business in 1993 from Newcastle. Homeserve was sold this year for £4.1bn.
Video by business digital reporter Dougal Shaw
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