Maxis continues to enhance its product offerings

[ad_1] PETALING JAYA: Maxis Bhd will continue to expand its market presence via enhanced product offerings, effective channel distribution strategies, and strong focus on excellent customer service. The telco remains…

Marriage of efficiency and commitment

[ad_1] Marriage of efficiency and commitment  The Star Online [ad_2] Source link

You Can Reward a Customer-Service Rep With a ‘Coffee,’ a ‘Spa Day’ or a ‘Goldfish’

[ad_1] But not really. Colorful ‘rewards’ listed in some online surveys are mostly used as indicators of staff performance, with more mundane things like gift cards going to high performers.…