Spotify has confirmed that it’s experiencing some issues right now. “We’ve received some reports that our website www.spotify.com is presenting some technical difficulties so some of our services like the web player are being affected,” the company wrote on its community forums. “Our team is already looking into this.” The company also said “something’s not quite right” via its status account on Twitter.

I’m having some problems with the service even though I’m not a subscriber. Spotify.com just won’t load for me on Chrome, and I run into a “something went wrong” error message when I try and open the Mac app.

This is the second time the service has gone down this month. Less than two weeks ago, there was a similar outage that lasted for around three hours.