Smartsheet Pricing 2023: Annual, Monthly and Hidden Costs

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Smartsheet Pricing: Hidden Costs

When it comes to hidden costs the first aspect to consider is contract length. Smartsheet’s best prices are offered on an annual basis, so if you’re not ready to commit to this then monthly prices do increase, slightly.

The same goes for Smartsheet’s Business plans:

Smartsheet support add-on costs

Smartsheet also charges extra for Phone support, which isn’t included as standard. Unfortunately, this isn’t available to purchase on the Pro plan, but if you’d like to add on Phone support to your Business package, this comes at a cost of $4/user/month for Standard support or $8/user/month for Professional support.

These packages also come with University eLearning access and, in the case of the Professional Support add-on, 10 lots of 30-minute desk support sessions.

Smartsheet pricing for training

If you’re looking for extra training beyond the standard onboarding, Smartsheet University is available to take you past the basics. This will enable you to access e-learning (for $199) and instructor-led online courses on topics such as ‘Solution Proficiency’ and ‘Marketing Professional’ tips.

Instructor-led online courses start from $149 for an individual but go all the way up to $4,999 for the Control Center Blueprint Builder path. Once you’ve mastered all the core skills, you can optionally choose to become “Smartsheet Certified” and demonstrate your mastery by passing an exam, which is $149 per attempt and lasts for one year of Smartsheet certification.

Finally, there are in-person Regional training sessions that can be booked, the fee for which is undisclosed publicly.

Other hidden costs

There are no hidden installation costs or add-on costs for project management integrations or features. The only other so-called “hidden cost” with Smartsheet is its Enterprise pricing, which it doesn’t make publicly available – however, you can bet safely that the more users you’re looking to service, the better deal can be negotiated.

The $25/user/month rate for Smartsheet’s annual Business plan sets the anchor point for custom pricing and we’d wager that Enterprise users might be able to secure the ultimate range of features Smartsheet has to offer for a not-dissimilar price, or perhaps an even lower amount per user, depending on the user number and contract length you’re looking for.

Additional Smartsheet Products and Pricing

Smartsheet Advance pricing

Smartsheet Advance is a platform with “premium capabilities” relating to project and process management, as well as secure data storage. There is no public pricing at present, so you’ll have to contact sales if you want a quote for your company  – but some features are available to Smartsheet Enterprise customers.

At present, Smartsheet Advance has a Silver, Gold, and Platinum tier. The Silver tier comes with features that help facilitate portfolio and secure request management, while the Gold tier is geared towards businesses that want to connect various platforms where their data is stored together, with Smartsheet at the center. The Platinum plan adds hyper-advanced governance and security capabilities.

One of the more sought-after features – which is included on all Smartsheet Advanced plans – is “Data Shuttle”. With Data Shuttle, you can import data into Smartsheet from various other systems you’re using, such as CRM programs, and then offload it as attachments to external sources.

Brandfolder by Smartsheet pricing

Brandfolder is a digital asset management platform (DAM) created by Smartsheet and geared toward enterprises that manage a myriad of brand assets. It allows creatives and marketers to manage digital brand assets in one, central location, track who’s using them, and make them more easily distributable to clients.

Brandfolder utilizes some of the same time-saving features as Smartsheet – such as automated workflows. To find out more about Brandfolder’s pricing, you have to book a demo on the provider’s website.

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