Singapore Changi heads the queue for shortest airport waiting times

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BANGKOK (dpa): When the aviation industry got back to work in 2022, many businesses appeared ring-rusty and short-staffed after two years of pandemic border restrictions.

Europe’s busiest airport, London Heathrow, was forced to put a temporary cap on traveller numbers, while across the Irish Sea, Dublin Airport was swamped with complaints as lines of passengers stretched out of terminal buildings and onto pavements.

Passengers flying in and out of Singapore Changi Airport, meanwhile, have had the least to worry about, going by number-crunching done by Casago, a US-based holiday property business, which went through passenger review data on air transport monitor Skytrax.

Around three in four Changi passengers gave the airport a 4 or 5 star rating out of 5 for queue times – a recognition that followed its winning earlier this year of the World’s Best Airport Award for the 12th time.

Second was Siem Reap International Airport, gateway to Cambodia’s vast Angkor Wat temple complex, with Cape Town, Tokyo Haneda and Canberra making up the rest of the top 5.

Sixth came Belgrade – Europe’s best airport for queue times, according to Casago – with Helsinki 2nd and Stuttgart 3rd.

Europe’s 6th-best hub was Knock Airport in the west of Ireland, where managing director Joe Gilmore described himself as “thrilled to gain international recognition for the efficiency and ease of the passenger journey” at the small airport and praised staff at Ryanair, the Irish budget airline, for playing a “critical role”.



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