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Most business travellers say they their company does not give them equal access to business travel opportunities, according to an SAP Concur survey of 3,850 business travellers across 25 markets.
Among global respondents to the survey, which was conducted from 7 to 28 April by Wakefield Research, 62 per cent said they haven’t had the same business travel opportunities as their co-workers.
Remote workers were the most likely to say they are not receiving equal opportunities at 77 per cent, compared with 61 per cent of hybrid workers and 52 per cent of in-office workers.
The most cited reason for not getting equal opportunities was age, with 21 per cent of global travellers saying they had missed business travel opportunities due to that factor. Accent and gender were the second most frequently listed reason, each cited by 17 per cent of global travellers.
Travellers also said discrimination and safety concerns were common issues during business travel. More than half of global business travellers – and 42 per cent of Europe-based business travellers – said they had changed accommodations in the past year because they felt unsafe.
Such a change was more likely with younger travellers, with 64 per cent of Gen Z and 61 per cent of Millennials saying that they had changed accommodations, compared with 40 per cent of Gen X travellers. Eighty-five per cent of Baby Boomers, on the other hand, said they’ve never changed accommodations because they felt unsafe.
In terms of unfair treatment on trips, being ignored by service workers was the most common occurrence, experienced by 31 per cent of global travellers. About a quarter of global travellers said they experienced unfair or improper security screenings, and 22 per cent of global travellers said they were the target of unwanted sexual advances or comments while traveling.
LGBTQ+ travellers were more likely than the full survey set to report safety concerns and unfair treatment. More than 80 per cent of LGBTQ+ business travellers said they had changed accommodations due to feeling unsafe, and 94 per cent said they had experienced unfair treatment, including being ignored by service workers (45 per cent), facing unwanted sexual advances or comments (40 per cent) and unfair or improper screenings (33 per cent).
In addition, LGBTQ+ travellers were more likely to report missed opportunities than the overall business travel population, with 92 per cent saying they did not have the same chance at business trips as co-workers. Age (38 per cent) and gender (34 per cent) were more frequently cited as the reason for that among LGBTQ+ travellers than sexual orientation (31 per cent).
Overall, the survey showed a willingness to travel and value for business travel among business travellers. Ninety-eight per cent said they would be willing to travel in the next 12 months, and 92 per cent said successful business travel would be a key factor in their career over the next year.
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