Qantas Releases New Tool To Help Small Businesses Manage Travel

Summary

• Qantas has released new booking management tools for small businesses in the Qantas Business Rewards program, allowing them to set travel requirements and manage expenses.
• The new tools were developed based on member feedback and aim to make it easier for businesses to manage their travel, adding more value to the program.
• Qantas Business Rewards currently has over 480,000 members, and business travel is continuing to rise, especially in the Australian market.

Qantas has released new booking management tools for small businesses in the airline Qantas Business Rewards program. Released days after the airline celebrated its 103rd birthday, the new tools arrive as business continue to return to travel after the pandemic.

While it introduced the new booking feature, Qantas has elected to waive the fee to join its business rewards program until December 8th.

The new booking tool allows businesses to set travel requirements, including hotel, flights, and cars, and alter individual books for a comprehensive trip involving multiple employees. Additionally, the new tool will access data reporting to identify trends to manage business expenses and profile booking behaviors while applying company booking policies to each trip.

You wouldn’t be wrong if you recognized some of the new features of the Qantas Business Rewards program. In a statement, the airline said that it had tested the new tool back in August and developed the new booking solution based on member feedback.

“We’ve been listening to our Qantas Business Rewards members who have told us that making it easier to manage their business travel will add more value to the program,” said Qantas Loyalty Chief Executive Officer Olivia Wirth.

Ultimately, Qantas brags that the new tools create a one-stop shop for travel management built into the Qantas Business Rewards membership that already offers a myriad of other business-related benefits available through earning the airline’s loyalty programs currency: Qantas points. The airline says that the members of its business rewards program earned more than 14 billion Qantas points in fiscal year 2023.

Business travel continues to grow after coming to a halt during the pandemic. In Australia, Melbourne Airport recently became the first Australian airport to exceed its pre-pandemic levels of international capacity.

Resurgence of business travel

In a statement, Qantas said that its business rewards program currently had more than 480,000 members, claiming that one in five Australian small and medium-sized businesses are Qantas Business Rewards members, according to a statement. The airline added that it had noticed that corporate and small and medium enterprise travel was continuing to rise.

Qantas Business Rewards member Rehan D’Almeida said that travel was continuing to change in the post-pandemic business environment.

“Despite more meetings moving to video conferencing, travel remains crucial for FinTech Australia, perhaps even more so than before the pandemic,” D’Almeida said.

The new booking tools might be especially valuable in the Australian market, especially after a recent study showed that Australian customers value planning despite claims to be spontaneous. The airline has also recently begun experimenting with additional booking options, including neighbor-free seating on certain international flights.

• 

  Qantas

  IATA/ICAO Code:

  QF/QFA

  Airline Type:

  Full Service Carrier

  Hub(s):

  Brisbane Airport, Melbourne Airport, Sydney Kingsford Smith Airport

  Year Founded:

  1920

  Alliance:

  oneworld

  CEO:

  Alan Joyce

  Country:

  Australia