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Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.
As a vibrant science and technology company, we believe in science as a force for good. We make a positive difference on millions of people´s lives every day.
ヘルスケア、ライフサイエンス、エレクトロニクスの分野における世界有数の企業です。サイエンスとテクノロジーへのあくなき探究から生まれる革新的な製品・サービスで人々の豊かな暮らしを創造します。
メルクグループジャパンについて、こちらをご参照ください。
Project Manager/ BioReliance® Contract Testing Services, Life Science Services
Location: Tokyo
Report to: Manager in Japan
Direct report: 0
ABOUT BioReliance® Contract Testing Services
BioReliance® Testing Services provides testing and manufacturing services to pharmaceutical and biopharmaceutical companies that span the product cycle from early pre-clinical development to licensed production.
Our goal is to advance the development and delivery of healthcare and consumer products by providing the highest quality testing, development, and manufacturing services in partnership with clients worldwide.
BioReliance® Testing Services has provided outsourced services to thousands of customers from most healthcare disciplines, including nearly all of the largest pharmaceutical, biopharmaceutical, and chemical companies in the world. BioReliance® Testing Services is the largest provider of safety testing services focused on the rapidly growing biologics sector of the pharmaceutical and biotechnology industries.
SCOPE OF RESPONSIBILITY
Responsible for establishing and enhancing business relationships with clients in Japan, by having phone discussions in the client’s time-zone, occasional face-to-face meetings at client sites and working closely with the local Account Management, Project Support Management, Regional Field Technology Management and Regional Marketing teams, to name just a few.
Responsible for project management of assigned client accounts ensuring that projects meet timelines and all specifications of the project are fulfilled. The Project Manager (PM) is responsible for engaging with a facility-based PMO (located in UK, US and Singapore) to ensure that project teams are established and coordinated. The PM utilizes Project Management methodologies and interpersonal skills in all phases of low to high complexity projects.
Manages client accounts and projects as assigned, ensuring clients are successfully engaged in BioReliance systems and processes.
PURPOSE OF THE POSITION
The PM is responsible for a number of projects within a single division including low to high complexity projects. If any project is part of a larger program, the PM is responsible for ensuring information is shared with the Program Manager where applicable and the project proceeds to meet the timelines and specifications of the program. PM are responsible for establishing and directing project teams within their own division.
As a member of the commercial team interacting directly with clients in Japan, the country-based PM plays a role in establishing, maintaining and solidifying the business relationships with clients.
PM has responsibility for initiating client discussions to re-confirm project specifications set out by the Account Manager. PM establishes project schedule, communicates effectively with all stakeholders, and maintains a centralized file of key milestones and historical information. They are accountable for the accurate assembly, analysis and reporting of metrics around client service, quality and communication, both internally and externally.
CANDIDATE QUALITIFICATIONS
Education:
B.S. in Life Sciences; M.S. in the Life Sciences is preferred.
Courses in Project Management are beneficial.
Experience:
- Prior experience managing testing project for pharmaceutical clients in a Pharma & Biopharma Manufacturing & Testing Services company would be highly preferred. Experience working in a CMO/CDMO setup where there is a need to manage external pharmaceutical clients would also be ideal.
- Relevant experience in the Life Science industries working with pharmaceutical clients could also be considered.
- Experience in verbal and written communication with clients in Japanese language and cultural setting. (MUST)
- Greater than 5 years of client facing experience (MUST)
- Experience in hosting multi-site conference calls across continents. (nice to have)
- Experience in Project Management, in particular running scientific projects. (nice to have)
- 4-6 years’ experience in a job where good verbal and written communication skills were required. (MUST)
Knowledge and Skills:
- Native or fluent in Japanese language skills are essential.
- Excellent verbal and written communication skills in English (TOEIC: 800 and above or equivalent)
- Translation and interpretation skills between the Japanese language and English
- Effective in dealing directly with clients, internal operational teams, and commercial colleagues at UK, US and APAC sites
- A proactive approach to all aspects of customer service
- Strong analytical and problem solving abilities
- Ability to exercise good judgment
- Experience with Microsoft Word and Microsoft Excel is necessary
- Proficiency with Microsoft Project and Microsoft PowerPoint is preferable but not required
Recruiting Contact: Maiko Yamasue
Register now to our new Talent Zone! It is a great way to stay connected, learn more about our company, career opportunities and events! Even you have no plan to apply a position now, please feel free to register to be visible to our internal recruiters and stay in touch for future opportunities.
メルクグループのタレントゾーンにご登録ください！メルクのポジションにすぐに応募予定のない方も登録可能です。
メルクグループと、メルクにおけるキャリアオポチュニティーについて、理解を深めるいい機会を是非ご活用ください！
Talent zone link: https://careers.vibrantm.com/global/en/jointalentcommunity
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology. We are committed to creating access and opportunities for all and empower you to fulfil your ambitions. Our diverse businesses offer various career moves to seek new horizons. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to bring their curiosity to life!
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