Asked how corporate travel buyers should deal with fares found outside preferred booking channels, Cisco senior global procurement service leader for travel and card Carlos Almendros said, “You’ll get a different answer for every buyer.” Travel managers also speaking at the Global Business Travel Association convention last month supported the variety of approaches and considered drawbacks of each.

SAP Concur has long provided options for companies wanting to diversify preferred booking channels. “Control over a travel program used to simply mean mandated policies, consolidation of suppliers and strict enforcement of where to book,” according to a . . .