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One of our readers has spotted that London broadband ISP CommunityFibre appears to have significantly discounted some of their UK business plans, which for example means that their top 10Gbps (8.6Gbps average speed) tier can now be taken for just £350 per month +vat on a 36-month term (previously £730) or £300 for 60-months.
The operator, which also owns Box Broadband – a similar network that targets Surrey and West Sussex in England (here), has already rolled out their own 10Gbps capable Fibre-to-the-Premises (FTTP) network to over 1 million homes and 212,000 businesses in London by the end of July 2023. CF were also aiming to reach 2.2m by the end of 2024, but that target is likely to suffer after recent job cuts and a build pause (here).
Instead, CFBusiness has pivoted to focus more on their marketing and sales, which might help to explain the latest offers on their business plans. At the same time, the provider’s latest discounts may also be a response to growing competition from similarly affordable rivals (e.g. Vorboss).
New customers of their various business tiers, which offers symmetric speeds from 150Mbps and all the way up to 10Gbps, will benefit from an 8-hour fix time, prioritised business support, unlimited data, a static IP address, a pledge of “no peak-time slowdowns“, a named account manager, broadband failure backup (4G mobile WiFi solution) and the usual array of SLA / service guarantees.
The CFBusiness plans also pledge that their prices will remain “fixed in 2024“, before increasing every April by CPI (i.e. the inflation figures as published in January) + 2.9%. But this will most likely have to be changed after Ofcom’s recent move to ban mid-contract hikes that are linked to inflation or percentage-based rises.
However, there is also the catch that the provider’s latest pricing appears to be a special offer, which means that businesses will pay more post-contract. For example, the top 10Gbps plan will return to its now standard price of £880 per month after the first minimum term period has ended. Customers also need to pay a one-off connection fee, with ranges from £200 on their 150Mbps tier and goes up to £695 for their top 10Gbps package.
Remember, these are all business plans and so are not comparable with CF’s residential services, which lack SLAs, Static IPs and typically share more of their capacity between many users.
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