How WhatsApp provides financial lifelines to Nigerian women

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When Pricilla Yaor found a dream job in Nigeria’s capital, Abuja, she couldn’t afford rent in the country’s most expensive city. A bank loan proved impossible, too: She didn’t meet the bank’s requirements, nor could she afford the 18.75% interest rate.

Her saving grace – and a lifeline for a growing number of the 98% of Nigerian women who have no access to formal credits – was a women-only WhatsApp group. Members each pool an equal sum monthly and rotate who receives the payout. “I didn’t have to go through all the stress the bank was making me go through; it was like a heavy burden had lifted off my shoulders,” says Ms. Yaor.

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Gender discrimination and patchy banking services have locked millions of Nigerian women entrepreneurs out of the formal banking sector. Amid record inflation, many are harnessing the power of technology to bridge the financial gap.

A month after joining, Ms. Yaor received 400,000 naira ($506). She later funded her younger brother’s school fees, and then bought a fridge and generator. 

Rotating saving programs provide a safety net across much of Africa, from South Africa’s stokvels to Somalia’s ayuuto. Their use has skyrocketed in Nigeria in recent times, amid record inflation.

There are risks to using these unregulated groups, but members believe their shared interest trumps the banking sector’s bureaucracy and high interest rates.

“Banding together is a way to start, at least, to empower,” women, says Okpetoritse Akperi, a Nigerian financial expert.

When Pricilla Yaor found a dream job that meant moving to the Nigerian capital, Abuja, there was just one hitch: There was no way she could afford rent in the country’s most expensive city.

For the supermarket cashier, it was a struggle to raise the 300,000 naira ($390) she needed for a single-room flat on the outskirts of the city. Like most renters, she was expected to pay her entire annual rent in one lump sum – a typical practice among Nigerian landlords.

Still, armed with a new job, Ms. Yaor thought she could get a loan from the bank. “I was given plenty of forms to fill, asked to bring two sureties, and I was asked if I had any property that I could use as collateral,” she recalls. 

Why We Wrote This

A story focused on

Gender discrimination and patchy banking services have locked millions of Nigerian women entrepreneurs out of the formal banking sector. Amid record inflation, many are harnessing the power of technology to bridge the financial gap.

None of this was surprising. In Nigeria, 98% of women have no access to formal credit, limiting their ability to run businesses, pay for studies, or buy a home. Ms. Yaor never returned to the bank. Even if she had met its criteria, she could not afford the 18.75% interest on a bank loan, a typical charge.

Instead, her saving grace – and a lifeline for a growing number of women in Africa’s most populous nation – came in the form of a women-only WhatsApp group that she was invited to by a cousin. Members of the group each pool in an equal sum every month and rotate who receives the payout. “When [my cousin] told me about the group and how I didn’t have to go through all the stress the bank was making me go through, it was like a heavy burden had lifted off my shoulders,” says Ms. Yaor.

There were no processing charges, and a trusted member of the group was appointed as an admin. A month after joining, Ms. Yaor received 400,000 naira ($506).

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