Benefits

“We’ve had three successful launches now, and we’re about to do four more sites in four weeks, using the same tools,” Thompson said. The program’s success inspired the manufacturer to update ERPs across all U.S. sites, to streamline reporting and processes for accountability. Thompson explained, “empower.x has enabled us to put metrics around change management, and in a much easier fashion.” empower.x capabilities saved the change management team an estimated 15-20% of its typical work by standardizing and streamlining activities. Now, the team doesn’t need to depend on spreadsheets to track the various threads of change readiness, communication, education and more. The communication module’s calendar display offers one clear view of past and upcoming messages. “Overall, empower.x provides greater awareness and visibility of what’s happening in the change practitioner world, and what change methodology is doing for you,” Thompson said.

The manufacturer achieved a more streamlined implementation with success that inspired it to expand implementations across more sites.