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HKBN Group, the Official Network Partner of the Prudential Hong Kong Tennis Open 2023, redefines connectivity with its revolutionary AegisConnect solution. Delivering ultra-high-speed network, proactive network monitoring and cutting-edge cybersecurity, HKBN has transformed the tournament experience for all.
As events and businesses become increasingly reliant on the internet for critical applications, reliable connectivity that guarantees timely access to data has become a top priority. But having just high-bandwidth internet is no longer enough – the network needs to be readily manageable and secure.
HKBN Group, a leading telecommunications and internet services provider in Hong Kong, is the Official Network Partner of the prestigious Prudential Hong Kong Tennis Open 2023 tournament, which took place at Victoria Park Tennis Stadium from October 7 to 15. For the second year running, the partnership redefines connectivity and enhances the overall experience for participants and spectators in Hong Kong and around the world.
Powering a global tournament
“After five years, the Prudential Hong Kong Tennis Open is back in town, attracting top players from around the globe. This landmark event underscores Hong Kong’s status as a global hub for sports, art and culture,” said Philip Mok, President of Hong Kong, China Tennis Association (HKCTA). “We are delighted that HKBN has returned as the Official Network Partner, providing players, organisers, media and spectators with ultra-high speed network and full-site coverage.”
Hosting a world-class championship tournament of such scale and importance is no small feat. Mok notes that as the world continues its digital transformation, a reliable network infrastructure is absolutely crucial for the success of the event – it serves as the foundation supporting both TV broadcasts reaching global audiences as well as enabling smooth communication with international and local media personnel covering the activities.
According to Samuel Hui, HKBN Co-Owner and Chief Strategy Officer, Enterprise Solutions, HKCTA is responsible for “managing a vast number of mission-critical connections, including Wi-Fi, digital payments, and streaming, while accommodating a sizable audience.”
Estimating the demand for traffic during the event is complex due to its distribution across various connections. That the majority of the equipment and network infrastructure used for the Hong Kong Tennis Open 2023 is located outdoors makes it doubly complicated.
That’s where AegisConnect comes in. This revolutionary one-stop connectivity solution from HKBN Enterprise Solutions (HKBNES) combines cutting-edge network management and security technologies, delivering ultra-high-speed network, Wi-Fi services and internet filtering throughout the tournament.
Connectivity simplified
“AegisConnect serves two crucial purposes at the Hong Kong Tennis Open: safeguarding the tournament infrastructure and ensuring the smooth running of the games,” Hui noted, adding that one of its strengths is empowering the organizer with clear visibility of their network health at any moment.
Hui explained that, in the past, troubleshooting network issues took considerable time due to fragmented solutions: “You can find the problem only after it happened, which means impacts to your business happened already. This reactive approach can be detrimental to businesses, and we aim to resolve that.”
Taking a proactive approach, AegisConnect bundles fiber broadband access with managed network services and around-the-clock support. At the heart of it is a single-pane dashboard called AegisInsight to monitor network performance with real-time troubleshooting for carefree, transparent network reliability.
In the case of the Hong Kong Tennis Open, the organizer is able to immediately identify any outages or issues through intelligent usage analysis, with HKBNES’s expert team of certified network engineers providing seven-days-a-week support, including consulting, deployment, management, and monitoring, together with 24-7 SMS or email alerts.
For more complex networks, an Intelligent Network Management platform offers features like dynamic documentation, automated troubleshooting and security alerts. General enterprises and event organizers can add value-added services like DDoS protection or multi-layered cyber defenses on demand.
A secure network
At the same time, HKBNES has implemented enhanced cybersecurity measures for the Hong Kong Tennis Open, most notably blocking access to illegal betting and online gambling sites throughout the event.
This is made possible by integrating HKBNES’s decades of experience building large networks with security and network management technologies from best-in-class vendors such as Fortinet. “The top-tier technologies, including a robust Fortinet-supported firewall, strengthen security posture with multilayer defences against viruses, malware, phishing and attacks,” Hui explained.
Speedy fiber broadband service has also been incorporated with CommScope Ruckus Network’s outdoor wireless access points, significantly improving the on-site network experience for all attendees. Mok noted that AegisConnect solution’s advanced monitoring and filtering capabilities have enabled the network to be run far more efficiently and effortlessly.
“By focusing on speed, stability, and accuracy, AegisConnect offers more than just high-speed connectivity. It prioritizes stable, secure, and easy-to-manage network access, setting a new standard for connectivity solutions in the industry,” Hui added.
Customer is of top priority
By leveraging AegisConnect and working closely with their technical team, Hui believes that businesses of any size can take advantage of the types of technology benefits that HKBN offers through partnerships. The aim is to “make these innovative solutions accessible and advantageous to businesses across the board.”
With extensive experience in supporting over 100,000 enterprises in Hong Kong, HKBNES has also launched the all-round IT.Simplified solution with leading local and global technology brands, digitally empowering enterprises from all industries and sizes, especially small and medium enterprises (SMEs), with innovative and professional IT services requiring zero initial investment.
Be it AegisConnect or IT.Simplified, HKBN is committed to innovating customized technology solutions for the Hong Kong business community as a whole. “We strongly believe that every organization has its unique area of expertise. Just as the HKCTA excels in the tennis community, enterprises of all sizes possess their own specialized domains.”
“Our vision is to empower enterprises by allowing them to concentrate on their core operations and growing their businesses without worrying about connectivity concerns,” Hui concluded.
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