Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That’s why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

The Head of Strategic Partner Accounts, Life Science Services (LSS) will drive the global view of our targeted strategic accounts and market segments, developing a multi-year plan to deepen engagement and expand our share of wallet.  You operate in a matrixed environment but take ultimate accountability for the global performance for the full Life Science Services offering across our network of CTDMO (Contract Testing, Development and Manufacturing) sites at our most strategic accounts.  You also ensure the organization has developed an investment plan of appropriate resources to implement these plans efficiently focusing on the customer needs.  You focus on uniting the Life Science Services full capabilities to ensure a differentiated customer experience.  You report to the Global Head of Commercial, Life Science Services and regularly interact with senior management.  This is a field-based role. 

In addition to project work, you will also be expected to contribute to the creation of a new service-focused commercial ecosystem.  This role is a critical leadership position in the LSS Commercial organization and will work across all sales teams within LSS to develop and implement a strategic accounts program.

• Develop comprehensive strategic account strategy in conjunction with Global Head of Commercial, LSS
• Assess and recommendation improvements in GTM structure to improve engagement with strategic accounts
• Develop multi-year account strategies to ensure sustainable, predictable, and profitable expansion of share of wallet at targeted accounts
• Build deep relationships with internal and external stakeholders (technical & commercial) and elevating these to the highest levels within customer organizations
• Provide long-term business insights and consistent business updates on targeted accounts to position Life Science Services as a preferred outsourcing partner
• Partner with counterparts in other business divisions to develop comprehensive account plans for the Life Science business sector
• Drive constant improvement of customer relationships to establish true strategic partnerships up to C-Level
• Regularly prepare and present reports and analyses in formal meetings with divisional and sector executive leadership teams
• Independently develop clear and well-defined plans, driving strategy into actions and delivering measurable results

Who You Are:

Minimum Qualifications:

• 15+ years of B2B sales experience with increasing levels of responsibility; experience with pharma/biotech outsourcing market segments preferred
• Strong financial acumen, understanding of P&L and cost drivers; proven ability to build a quarterly/annual business plan
• Extensive negotiating and contracting experience; high comfort level in closing large deals with senior level executives

Preferred Qualifications:

• 5+ years’ experience working a complex matrixed B2B sales organization, including responsibility for forecasting, building/managing a sales pipeline, managing senior/executive level account relationships, and driving a multi-year account/territory plan
• Familiar with, and has used CRM tools such as Salesforce for dashboards, reports, metrics and analytics to run a sales team through CRM dashboards
• Analytically driven and exposure to various tools and technologies
• Strong quantitative mindset combined with excellent communication and interpersonal skills
• Exceptional project management and presentation skills
• Outstanding people development and management skills; ability to coach junior team members and help guide their careers
• Demonstrated experience providing intellectual and task leadership on complex projects
• Ability to work independently in an unstructured environment, think on your feet, and respond with confidence and creativity

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
 
Apply now and become a part of our diverse team!