Flight Centre Travel Group’s corporate travel operations are on course to “comfortably” set a new record for total transaction value (TTV) this year.

The Australia-based company, which owns the FCM and Corporate Traveller TMC brands, said that TTV from corporate travel was “in line” to surpass its previous record achieved during the 2018-2019 financial year.

Flight Centre said in a presentation to investors that there was also a “strong pipeline” of future TTV as new client wins are onboarded, which will further boost trading in the final two months of its financial year ending on 30 June 2023.

The company added that average client spend was currently tracking at 70-75 per cent of pre-Covid levels. Both TMC brands have benefited from high customer retention rates and a “large volume” of new account wins. 

This includes FCM winning new clients with a projected combined annual travel spend of around Aus$2 billion (€1.2bn) in the current financial year.

Flight Centre added that SME specialist Corporate Traveller was “recovering strongly and now approaching pre-Covid monthly profitability levels”.

Other developments have seen FCM operating its Next Generation Service Hub model in Europe and Asia, which uses technology to “deliver consistent customer experience and enhance productivity”.

The company’s TMC operations are also now “fully staffed for the medium term”, with around 1,000 staff added globally to the workforce since July 2022.

Flight Centre further highlighted that it was “ready to benefit” from account wins achieved early in the pandemic period, with these clients “now implemented and entering second and third years” with the company’s TMCs.