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A WORCESTERSHIRE based estate agency celebrating 14 years in business has shared their values for success.
Nicol & Co, who launched in Droitwich in 2009 and has since expanded into Worcester and Malvern, say their established values among staff has helped the business sustain itself.
Founded by Matt Nicol, the agency has made an effort to be impactful in the community having set up a fund in 2021 to give sellers the choice to donate £100 to a local school or community organisation every time a property is sold.
The fund has recently celebrated £50,000 worth of donations.
Matt said: “If we were not likeable, people wouldn’t come back and use us again. We need to be likeable colleagues, we need to work for each other, we need to help each other out.
“Being energetic is important – if you’ve ever gone into a morning meeting and you’ve got someone who is not very energetic it can take the energy out of the room.
“Hopefully, surviving 14 years of business shows that we are successful.
“I’d like to think we have a positive impact in our community, and our community fund helps.
“Those are our core values, and it was important for us to put them down in writing so everyone understands what we’re about.”
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