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Ronald McDonald House Charities of Central New York announced three recent staff changes.
Alexis Hulbert, of Mexico, was hired as a guest services associate. Hulbert will handle day-to-day guest services responsibilities, including guest check-ins and hospital referrals, provide operational support and assist with guest family communications. She previously served as communication director at Weapons of Mass Creation, a marketing organization in Syracuse. Hulbert has a bachelor’s degree from the State University of New York at Oswego.
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Rachel Murphy, of Manlius, was hired as director of communications. Murphy will oversee the nonprofit’s strategic marketing and communications initiatives, including managing, implementing and coordinating vendor relationships. She previously worked at Fleet Feet Syracuse in a variety of marketing roles, including most recently serving as marketing director. Prior to that, she was a public relations account manager at Pinckney Hugo Group. Murphy has a bachelor’s degree in communication from the State University of New York at Geneseo.
Nicole Poplawski, of Syracuse, was promoted to director of operations. Poplawski was previously house manager and has been with the organization for nearly six years. In her new role, Poplawski will oversee all operations of the CNY Ronald McDonald House, including managing guest services and fostering collaborative partnerships with local hospitals and healthcare professionals. She has an associate’s degree in hospitality management from the State University of New York at Delhi.
Additionally, the nonprofit has expanded its family services team by adding three weekend relief staff members. The new members, Eunice Brawner, of Camillus, Lori Casanova, of Cicero, and Sara Montgomery Lee, of Syracuse, join seven other members currently on the family services team.
Ronald McDonald House Charities of Central New York operates the CNY Ronald McDonald House 24 hours a day, year-round, at no cost for families whose children are hospitalized with serious illnesses or injuries. The fully accessible CNY Ronald McDonald House provides the convenience of a comfortable room and warm bed, home-cooked meals, support and compassion.
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