COMPANY PROFILE

Key staff

Pat McDonagh, CEO of Clarity
Redmond Walsh, CEO of Portman Travel Group
Mark Nevin, CFO
Paul Hemmingway, finance director
Sue Chapman, commercial director
Paul Casement, account management director

Main industry sectors

Charity and not for profit, construction, education, engineering, financial and professional services, government and public sector, hotels, tourism and catering, manufacturing, media and entertainment, oil and gas, retail, sport, transport sector and logistics, utilities

Services in addition to business travel

Group travel, incentives, leisure travel, meetings and events, passport and visa services, sustainability programmes, traveller wellbeing services, venue sourcing, VIP travel

Type of company

Limited company. Part of Portman Travel Group

Awards and accreditations

• Service Mark with Distinction from Institute of Customer Service
• Agency Sustainability Progress Award from Greengage
• ISO14001 (Environmental Management System) and ISO50001 (Energy Management) accreditations

Online transactions

72%

Transactions

Air 15.2% | Hotel 48.8% | Rail 32.3% | Car 1% | MICE 1.3% | Other 1.4%

Trips

Short-haul 74.25% | Long-haul 23.75%

Top destinations

Short-haul: United Kingdom, Germany, Spain, France, Netherlands
Long-haul: USA, UAE, South Africa, India, Canada

Office locations

Manchester, Bristol, Bury St Edmunds, East Kilbride, Edinburgh, Southampton, Tralee – Ireland. Netherlands

Association and network membership

One Global Travel, The BTA, GBTA, ITM

Full-time equivalent staff

390

Average length of service (years)

8

Average industry experience (years)

14