[ad_1]
How business architecture can help telecom operators simplify and streamline their capabilities and technologies
The keystone of any business architecture is a capability map that organizes capabilities into functional and enabling business capabilities, providing a consistent structure for strategic decision-making. The capability map is further refined into sub-capabilities, allowing leaders to define executive accountabilities in line with organizational roles and responsibilities, creating clear ownership of cost reduction, investment optimization, reuse, and other optimization.
Visualizing and managing the relationships between capabilities and their underlying technology involves a comprehensive view of the dependencies and interactions among various components of the organization, such as processes, data, applications, and infrastructure. This visualization can now be supported by AI tools, which help operators gain insights into how capabilities are supported by the technology stack and identify any redundancies or inefficiencies.
The illustrative blueprint below, which was developed for one specific telecom, groups business capabilities into five domains. The first two domains cover functional capabilities along the value chain, with three additional domains identifying shared enabling capabilities, in the spirit of modularity, re-use, and scalability. The enabling capabilities anchor around the five common business objects: products, customers, employees, content, and partners. Each capability can be decomposed into more granular sub-capabilities, with attributes including value impact, ownership, dependencies, delivery, and Total-Cost-of-Ownership (TCO) economics.
[ad_2]
Source link