By John-Paul Ford Rojas and Harriet Line and Emily Hawkins
22:01 24 Apr 2023, updated 23:56 24 Apr 2023
Business leaders yesterday took Rishi Sunak to task over the hated tourist tax, accusing him of scoring a ‘spectacular own goal’ for introducing the levy.
Burberry chairman Gerry Murphy confronted the Prime Minister at a business summit and attacked the ‘perverse’ decision to remove VAT refunds on foreign visitors’ shopping.
Mr Sunak left the door open to a U-turn on the tax, saying he was ready to look at data showing ‘what’s happening on the ground’.
But Chancellor Jeremy Hunt, despite admitting UK business taxes were too high, claimed it would be too ‘expensive’ to change the policy now.
It came as a growing list of bosses piled pressure on the Government to act, adding to the coalition of business chiefs already backing the Mail’s Scrap The Tourist Tax campaign.
Former prime minister Liz Truss, London Mayor Sadiq Khan and Liberal Democrat leader Sir Ed Davey also added their voices to the clamour, although the Labour Party refused to do so.
READ MORE: Jeremy Hunt signals new tax breaks for firms in bid to see off Tory rebellion
Sir Martin Sorrell, the advertising industry mogul behind marketing firm S4 Capital, said: ‘There should be a change.’
Industry leaders say the decision to scrap VAT-free shopping for foreign visitors in 2021 means that London is now losing out on the post-Covid recovery in high-end retail and tourism being enjoyed by rival cities Paris and Milan. They say reinstating it would be a win for both business and the taxpayer, with research suggesting it could bring a multi-billion-pound boost to the economy.
Mr Murphy took the PM to task during a question-and-answer session at a Business Connect event in London yesterday, where Mr Sunak met 200 business leaders in a bid to woo corporate Britain.
The Burberry boss said: ‘It is somewhat perverse that, on the day we left the single market a decision made by you as Chancellor made the UK the least attractive shopping destination in Europe.’
Mr Murphy added that ‘virtually every other shopping destination’ in Europe offered tax-free shopping. He said the UK had seen ‘by far the weakest recovery of all the major markets’ for Burberry, a £10 billion FTSE company which is Britain’s biggest luxury brand. ‘We are actively exporting business as a result of that policy to our continental competitors,’ Mr Murphy said. ‘So I would ask you in the spirit of making Britain a more competitive environment, in the spirit of fostering growth… to reconsider that position.’
READ MORE: SIR ROCCO FORTE: The short sighted ‘Tourist Tax’ is driving away business from our shores. If the Chancellor wants to restore the country’s fortunes, he must act now
He added: ‘We would urge you to look at this. This is a spectacular own goal and it can be a reversed by a decision from you and the Chancellor.’
Mr Sunak replied that he was ‘here to listen’ while insisting there were ‘good reasons’ for the policy. But he added: ‘We’re always happy looking at what’s happening on the ground and see if things are panning out as we expected them to.’
The Chancellor seemed to take a harder line, sticking to Treasury claims that scrapping the tax – which Ms Truss and Kwasi Kwarteng tried to do in their mini-Budget before the decision was reversed by Mr Hunt – would cost £2 billion a year.
That is despite research by Oxford Economics suggesting that the figure is an overestimate and outweighed by the tax windfall generated across the wider economy by attracting more tourists. The Chancellor said: ‘That saved us about £2 billion at the time of the Autumn Statement when I had to put up taxes by £25 billion and I would not have wanted to have put them up by £27 billion in order to have avoided that measure.
‘I will look at all independent evidence about the impact. Of course, all things being equal, I want to attract tourists to the UK and I want them to spend their money in the UK rather than the other places so I completely understand the competitive issues that are raised.’
Scores of retail, hospitality and tourism bosses have already written an open letter to the Chancellor calling on him to scrap the tourist tax.
Hotelier Sir Rocco Forte, British Airways and Fortnum & Mason are among those calling for a change.
Another 20 business leaders added their names to the letter last night, taking the total to 90. New signatories include the chief executives of the White Company and the Dorchester Collection, and the bosses of art gallery Hauser & Wirth, where Princess Eugenie is a director.
Crossbench peer Baroness Wheatcroft, chairman of the Association of Leading Visitor Attractions, branded the decision to remove tax-free shopping for tourists ‘utterly crazy’. She said: ‘It was the only sensible thing in the Truss mini-Budget, and then Jeremy Hunt did away with it.’
A plea to the chancellor from 90 leading business chiefs
Dear Chancellor,
The pandemic placed most businesses under acute pressure, particularly those in the hospitality, retail, travel and tourism sectors which we represent. So, the Treasury’s decision in 2021 to end the longstanding scheme that allowed international tourists to shop tax-free was puzzling and ill-timed.
Liz Truss’s shortlived government announced plans to reintroduce the VAT rebate to boost the high street, but this has now been reversed.
Every country remaining in the EU now offers tax-free shopping, while we don’t. Effectively, we have suddenly started charging 20 per cent more than other countries do for the same goods. The Treasury claims this move is saving the taxpayer £2billion a year, but this is flawed and misleading. The foreign visitors who have traditionally come from the US, Middle East, China and elsewhere to shop for the best of British inject large sums into the broader economy, on top of what they spend on retail purchases.
Figures from Visit Britain show that shopping has traditionally been one of the most popular reasons cited for visiting the UK. Indeed, British business traditionally made £3.5billion in tax-free sales to tourists every year. The scheme benefited tourist hotspots like London, Manchester, and Edinburgh, as well as out of town shopping villages.
Visitors did not just spend in retail stores – their custom supported hotels, restaurants, and theatres. Oxford Economics has concluded that if all the economic impacts of a tax-free shopping scheme are taken into consideration, the UK would, in fact, benefit to the tune of hundreds of millions of pounds a year.
The impact of its removal is already being seen. It was depressing to witness a great British brand like Mulberry closing the doors of one of its flagship stores as a direct result of the loss of tax-free shopping, as it did earlier this year.
New research from tax-free shopping experts Global Blue shows the UK is losing out on the significant spending made by international travellers as global travel resumes. Paris, Madrid and Milan can’t believe their luck as the UK’s lack of tax-free shopping drives travellers to spend in Europe.
Data covering international visitors from the USA, Gulf Cooperation Council (GCC) and south-east Asia regions from a sample of 11 leading retailers shows that whilst the UK has recovered post-pandemic to 64 per cent of
2019 levels of consumer spending, Italy is at 79 per cent, Spain at 84 per cent and France, which is benefiting most from the UK Government’s decision to remove tax-free shopping, has recovered to 108 per cent.
Looking at individual nationalities, the differences become even more pronounced. For USA visitors, the UK is back to 101 per cent of 2019 spend. However, Italy is enjoying spending from US visitors at 190 per cent of 2019 levels. Spain is up to 201 per cent and France is at a staggering 226 per cent.
For GCC visitors, the UK is at only 65 per cent of 2019 levels whilst Spain is already at 158 per cent, Italy at 166 per cent, and France topping out at 198 per cent.
In addition, UK residents are starting to take advantage of tax-free shopping in Europe, with £450million disappearing from high streets.
It is clear that the removal of tax-free shopping is turning into an extraordinary own goal for the UK.
We understand that there are pressures on the public finances at the present time. But the evidence shows that reinstating tax-free shopping would be a win for both business and the taxpayer.
We call on you to think again.
Yours sincerely
Sir Rocco Forte, Chairman, Rocco Forte Hotels
Sean Doyle, CEO and Chairman, British Airways
Thierry Andretta, CEO, Mulberry
Neil Clifford, CEO, Kurt Geiger
Caroline Rush, CEO, British Fashion Council
Alex Beard, CEO, Royal Opera House
Anya Hindmarch, Founder & CEO, Anya Hindmarch
Fraser Brown, Retail Director, Heathrow Airport
Sir Paul Smith, Designer, Paul Smith
Tom Athron, CEO, Fortnum & Mason
Jonathan Akeroyd, CEO, Burberry
Helen Brocklebank, CEO, Walpole
Hannah Colman, CEO, Jimmy Choo
Christopher Cowdray, CEO, Dorchester Collection
Dee Corsi, CEO, New West End Company
Paul Barnes, CEO, Association of International Retail
Gianfilippo Testa, CEO, Alexander McQueen
Paul Jackson, General Manager, Claridge’s
Manju Malhotra, CEO, Harvey Nichols
John Durnin, Business Director, Bicester Village
Knut Wylde, General Manager, The Berkeley
Eric Heerema, Chairman and CEO, Nyetimber
Kiki McDonough, Founder and Creative Director, Kiki McDonough
Sandeep Bhalla, General Manager, The Connaught
Theo Fennell, Founder, Theo Fennell
Andrew Stembridge, Executive Director, Iconic Luxury Hotels
Franck X Arnold, Regional Vice President and Managing Director, The Savoy London
Christian Bachler, Executive Vice President, Wedgwood
Guillaume Marly, Managing Director, Hotel Café Royal
Andrew Henning, General Manager, Grosvenor House Suites
Antony Lindsay, CEO, Fabergé
Thomas Kochs, Managing Director, Corinthia London
Michael Wainwright, Managing Director, Boodles
Philipp and Mark Mosimann, Mosimann’s Private Dining Club
Michael Bonsor, Managing Director, Rosewood London
Claire German, CEO, Design Centre Chelsea Harbour
Julia Carrick, CEO, Julia Carrick Luxury
Hugh Seaborn, CVO and CEO, Cadogan
Joanne Rees, Managing Director, Elizabeth Gage
Trevor Pickett, CEO, Pickett
Brian Duffy, CEO, Watches of Switzerland Group
Pamela Harper, Chairman and CEO,
Halcyon Days and The Caverswall China Company
Giles English, Co-Founder, Bremont Watch Company
Chris Roberts, Managing Director, Como Holdings
Sophia Hirsh, Managing Director, Hirsh London
Nicholas Bond, Owner and Director, Franchetti Bond
George Somlo, Director, Somlo Antiques London
Adil Mehboob-Khan, CEO, Liberty London
Luca Donnini, CEO, Temperley London
Derrick Hardman, Managing Director, Global Blue (UK)
David Edwards, Managing Director, Seiko UK
Robert Ettinger, CEO, Ettinger London
Charlie Pragnell, Managing Director, Pragnell
Annoushka Ducas, Founder and Creative Director, Annoushka Jewellery
Erdem Moralioglu, Designer and Philippa Nixon, CEO, Erdem
Sean Gilbertson, CEO, Gemfields
Adrian Maronneau, Managing Director, Bucherer UK
Nicholas Brooke, CEO, Sunspel Limited
Simon Cundey, Managing Director, Henry Poole
Martin Mason, Managing Director, Tricker’s
Sacha Rose, CEO, Derek Rose Ltd
Charlie Holland, CEO, Gusbourne Fine English Wines
Julian Moore, Managing Director, DR Harris
Hilary Freeman, Managing Director, Edward Green
Jamie Gill, Executive Director, Roksanda
Chris Gaffney, CEO, Johnstons of Elgin
Steven Medway, Chief Executive, Knightsbridge Partnership and King’s Road Partnership
Baton Berisha, CEO, The Wolseley Hospitality Group
Jonathan Reekie, Director, Somerset House Trust
Chrissie Rucker, Founder, and Mary Homer, CEO, The White Company
Philip Mould, Founder, Philip Mould and Company
Prudence Gibson, Founder and Creative Director, E P O K
Ewan Venters, CEO, Hauser and Wirth
Jeremy Morris, CEO and Creative Director, David Morris Jewels
Emma Willis, Owner, Emma Willis
Joanne Taylor-Stagg, General Manager, The Athenaeum Hotel and Residences
Mark Evans, Managing Director, Bentley and Skinner
Ben Dalrymple, Managing Director, Lock and Co. Hatters
Emmy Scarterfield, Designer, and Dickie Higgins, Managing Director, Emmy London
Henry Deakin, Managing Director, Deakin and Francis
Dean Girling, Director, Gaziano and Girling
Sue Medway, Director, Chelsea Physic Garden
Archie Hewlett, Founder, Duke and Dexter
Fedro Gaudenzi, Founder and Director, Fedro Gaudenzi
Jonathan Church, Joint Managing Director, Cheaney Shoes Ltd
Irene Mateides, Founder and Publishing Director, FMS
Robert Ogden, Executive Director, Richard Ogden Ltd
Andrew Guest, Commercial Director, Thomas Goode and Co. Ltd