COMPANY PROFILE

Key staff

Paul Abbott, CEO
Drew Crawley, president
Karen Williams, CFO
Jason Geall, EVP, global SME
David Reimer, EVP, global multinational
Mark Hollyhead, chief product officer & Egencia president
Patti Huska, chief people officer

Main industry sectors

Construction, financial and professional services, government and public sector, healthcare and pharmaceutical, information technology, manufacturing, media and entertainment, mining, oil and gas, retail, shipping and fisheries, sport, telecoms and postal services, transport sector and logistics, utilities

Services in addition to business travel

Consultancy, group travel, incentives, meetings and events, passport and visa services, sustainability programmes, traveller wellbeing services, venue sourcing, vip travel

Type of company

Public company listed on NYSE as Global Business Travel Group Inc. (GBTG)

Awards and accreditations

Won Best Travel Team 2022 at the Business Travel Awards Europe. The Google-Amex GBT travel team was recognised for its Accessibility Travel Desk, designed to assist travellers with disabilities

Online transactions

82%

Office locations

Global HQ: London. Major regional offices include: New York, Paris, Frankfurt, Stockholm, Madrid, Phoenix AZ, Seattle, Chicago, Mexico City, Toronto, Sydney, Singapore, Bangalore

Association and network membership

AFTM, The BTA, DBTA, DRV, FBTA, GBTA, GEBTA, ITM, NBTA, SBTA, VDR, NATM, BATM, SRV (Switzerland)

Full-time equivalent staff

18,500 globally

ESG/CSR/DEI policies

• Working towards Science Based Targets initiative (SBTi), aiming to submit a target for validation by the end of 2023
• First TMC to join the World Economic Forum (WEF), becoming part of the First Movers Coalition and signing the WEF Clean Skies for Tomorrow ambition statement
• Agreement with CHOOOSE on travel-related carbon emissions.
• Amex GBT Meeting & Events signed the Net Zero Carbon Events pledge
• Green Compass 30×30 scheme to help clients achieve a 30% emission reduction within their travel programmes by 2030
• Paul Abbott signed the CEO Action for Diversity & Inclusion pledge, the largest CEO-led commitment to advance DE&I within the workplace
• Netherlands team signed the Diversity Charter with the Dutch Social and Economic Council, which includes a commitment to increase female representation in senior leadership roles in Benelux to 33% by the end of 2022 (which has been fulfilled) and a future one of 40% by the end of 2023
• LGBTQ equality drive: Australian colleagues won Bronze from the Australian Workplace Equality Index and pursued membership in Pride in Diversity, supporting employers striving for LGBTQ inclusion
• DE&I team expanded employee resource groups (ERGs), which now number seven proactive colleague communities including ERGs for colleagues with disabilities, and for LGBT+, Black, Asian and Hispanic colleagues
• Sustained risk mitigation strategies addressing privacy, cybersecurity, business continuity, crisis management and helping combat fraud, terrorist financing, money laundering, bribery, and corruption