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Last June, General Motors, an American industry icon,
filed for bankruptcy. What went wrong? Though analysts spoke of a variety of
issues – very high labor costs, rising competition from Toyota and Honda, a
frightening climb in fuel prices, credit freeze, the caving in of the American
economy, drop in sales caused by lack of purchasing power among Americans due
to the downturn–we cannot forget the time-tested Darwin theory on adaptation,
‘The Survival of the Fittest’.
General Motors didn’t change much with time. GM still made large cars, when
Japanese competitors focused on midsize ones to suit more of customer’s
budgets. Within a month of going bankrupt, General Motors announced an
aggressive push into the small car arena.
ERP solutions available today are undergoing a similar
metamorphosis. In one of my earlier articles on ERP waves, I had highlighted
how the ERP industry has metamorphosed and evolved from large monolithic
solutions to nimble quick implementation offerings. Microsoft Dynamics NAV (or
Navision) particularly swam this change tide and became the solution of choice for
SMBs across the world. NAV aligned well with the Microsoft partner story on
promoting entrepreneurship and innovation and helped partners in building their
own verticals and building strong profitable business models. What does the
future hold for NAV customers?
Cloud computing, Web 2.0, Bridging external
stakeholders like customers and suppliers, engaging internal user experiences,
simpler licensing and pricing models and support options would indicate the next
expectations from ERP vendors including NAV. Clients are going to push further
on ‘Better Value’ and the recent recessionary era has accentuated this call.
Already, NAV has built momentum around quicker implementations and ROI and
intuitive user experience. Read any Nucleus report on ROI from NAV as …
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