Free Master Series to boost small business growth

SUPPLIED | WESTERN DOWNS BUSINESS NAVIGATOR

RUNNING a small business is a whirlwind of activity. But what if there was a way to make things smoother, connect better with customers, and see your hard work pay off?

Enter Customer Relationship Management (CRM). It’s like having a personal assistant for your business – organising, connecting, and helping you grow.

Introducing the CRM MasterSeries by Business Navigator Western Downs (link to www.navigatorwesterndowns.com.au/crm-apply) – your chance to make your business thrive.

Picture this: no more frantic searches for customer details, no more missed opportunities, and no more feeling overwhelmed by the constant juggle. CRM is your secret weapon to simplify the complexities of managing customer relationships.

Here are five reasons why a Customer Relationship Management (CRM) system is a must-have tool for your small business:

1.           Stay Organised: Say goodbye to chaos. CRM keeps tasks and info in order, so you can focus on what matters.

2.           Easy Communication: Everyone’s on the same page. No confusion, just smooth teamwork and happy customers.

3.           Know Your Customers: Understand their likes, buy history, and needs. It’s like having superpowers for personalised service.

4.           Smart Moves: Data becomes insights. Make decisions based on real info and watch your business grow.

5.           Grow Strong: A Customer Relationship Management (CRM) system helps you find new customers and turn them into fans who keep coming back.

Where to start

Business Navigator Western Downs (link to www.navigatorwesterndowns.com.au) is partnering with Tracy Sheen (AKA The Digital Guide) and Peter Sheen to deliver a CRM MasterSeries for small business based in the Western Downs.  Over a 6-week period, Tracy and Peter will guide you through the process of collecting and collating your customer data, organising your customers into different segments or groups, creating email templates and funnels, and planning a simple email marketing campaign.

Meet Your Digital Masterminds: Tracy & Peter Sheen

Tracy and Peter Sheen are expert in simplifying the digital landscape. With years of experience, they understand the challenges small businesses face. Tracy and Peter ahere will help you decode CRM and show you how it can transform your business – without the tech jargon.

Starting 19 September thru to 25 October, this CRM MasterSeries (link to www.navigatorwesterndowns.com.au/crm-apply)  is for small business owners who want results and are ready to put in the effort to get them. Spots are limited to 10 participants, so you can get personal attention and support.

This CRM MasterSeries is offered FREE by Business Navigator Western Downs, applications are now open online. Read more here about the CRM MasterSeries and how to apply for your spot. (www.navigatorwesterndowns.com.au/crm-apply)

Business Navigator Western Downs is supported by Shell’s QGC business and delivered by Toowoomba and Surat Basin Enterprise. The social investment program, supported by Shell’s joint venture partners Tokyo Gas and CNOOC, contributes to a strong and diverse economy within the Western Downs.